Privacy Policy

How we collect, use, and protect your personal information.

Last updated: September 2026

1. Introduction

Print Design & Tech R US LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, regardless of where you are located.

We comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 (UK), for visitors in the United States, the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Texas Data Privacy and Security Act (TDPSA), the Oregon Consumer Privacy Act, and other applicable US state privacy laws, and for visitors in Australia, the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact or quote request form
  • Subscribe to our newsletter
  • Communicate with us via email or phone

This information may include your name, email address, phone number, company name, and project details.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your web browser, IP address, time zone, language preferences, and some cookies that are installed on your device.

Categories of Personal Information (US Residents)

Under applicable US state privacy laws, the categories of personal information we may collect include:

  • Identifiers — name, email address, phone number, IP address
  • Commercial Information — records of products or services purchased, quote requests
  • Internet Activity — browsing history, interaction with our website
  • Professional Information — company name, job title, business address

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Process and fulfil your quote requests
  • Send you information about our services (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Detect and prevent fraud or unauthorised access

4. Legal Basis for Processing (UK/EU Visitors)

Under UK GDPR, we process your data based on the following legal grounds:

  • Consent — where you have given clear consent for us to process your personal data for a specific purpose
  • Contract — where processing is necessary for a contract we have with you
  • Legitimate Interests — where processing is necessary for our legitimate interests and your rights do not override those interests
  • Legal Obligation — where we need to process your data to comply with a legal obligation

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in operating our website and business
  • Legal authorities when required by law

We do not sell personal information. Under the CCPA/CPRA, California residents have the right to opt out of the sale of their personal information. As we do not sell personal information, no opt-out is required.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When your data is no longer needed, we securely delete or anonymise it.

8. Your Rights

UK and International Visitors (UK GDPR)

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information ("right to be forgotten")
  • Object to or restrict processing of your data
  • Data portability — receive your data in a structured, commonly used, machine-readable format
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

US Visitors (CCPA/CPRA and State Privacy Laws)

If you are a resident of California or other US states with applicable privacy laws, you have the right to:

  • Know — request disclosure of the categories and specific pieces of personal information we have collected about you
  • Delete — request deletion of your personal information, subject to certain exceptions
  • Correct — request correction of inaccurate personal information
  • Opt-Out of Sale — opt out of the sale of personal information (we do not sell your data)
  • Non-Discrimination — not be discriminated against for exercising your privacy rights
  • Limit Use of Sensitive Data — request that we limit the use and disclosure of your sensitive personal information (if applicable)

To exercise any of these rights, please contact us at help@pdtrus.co.uk. We will respond to your request within the timeframe required by applicable law.

Australian Visitors (Privacy Act 1988)

If you are an Australian resident, you have additional rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth):

  • Access — request access to the personal information we hold about you
  • Correction — request correction of inaccurate, incomplete, or out-of-date personal information
  • Complaint — lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe your privacy has been breached
  • Notification of Breaches — we are required to notify you and the OAIC of eligible data breaches under the Notifiable Data Breaches (NDB) scheme

We will not discriminate against you for exercising your privacy rights. Personal information collected from Australian residents may be stored or processed outside of Australia, including in the United Kingdom. By providing your information, you consent to this transfer.

9. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, though some features of the website may not function properly as a result.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

  • Email: help@pdtrus.co.uk
  • Phone: 0207 993 6533
  • Address: Print Design & Tech R US LTD, 128 City Road, London, EC1V 2NX, United Kingdom

For UK data protection inquiries, you may also contact the Information Commissioner's Office (ICO): ico.org.uk

For Australian privacy inquiries, you may also contact the Office of the Australian Information Commissioner (OAIC): oaic.gov.au